Terms of service

Terms of Service

Last updated: March 9, 2026

Welcome to Attentra Studio. Throughout these Terms of Service, the terms “Attentra Studio,” “we,” “us,” and “our” refer to Attentra Studio. These Terms of Service govern your access to and use of our website, store, products, content, tools, features, digital materials, and related services (collectively, the “Services”).

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer products and services to customers.

By accessing, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use the Services.

1. Eligibility and Use of the Services

By using this website, you confirm that you are at least the age of majority in your place of residence or that you are using the Services under the supervision and consent of a parent or legal guardian.

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not use the Services in any way that may damage, disable, overburden, or impair the website or interfere with any other user’s access to or use of the Services.

You are responsible for ensuring that all information you provide to us is accurate, current, and complete.

2. Accounts and Account Security

You may be given the option to create an account to access certain features of the Services. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to notify us immediately if you believe your account has been compromised or used without authorization.

We reserve the right to suspend or terminate accounts, restrict access, or cancel orders where we believe account information is false, misleading, unauthorized, fraudulent, abusive, or in violation of these Terms.

3. Products and Services

Attentra Studio may offer physical goods, digital products, written materials, educational content, merchandise, downloadable materials, and other related items through the website.

We make reasonable efforts to display products, descriptions, and images as accurately as possible. However:

product colors may vary depending on screen or device settings
packaging and presentation may vary slightly
descriptions, availability, and specifications may change without notice

We do not guarantee that product images, descriptions, or displays will appear exactly the same to every user or fully match individual expectations.

We reserve the right to modify, discontinue, or limit the availability of any product or service at any time.

4. Digital Products

Where digital products are sold, including downloadable files, ebooks, digital journals, or similar content, access is granted for personal, non-commercial use only unless expressly stated otherwise.

Digital products may not be:

resold
redistributed
copied for commercial use
shared publicly
uploaded to third-party platforms
reproduced in whole or in part without written permission

All digital product sales are final unless otherwise required by law or expressly stated in our Refund Policy.

If a digital product becomes inaccessible due to technical error on our side, we may provide a replacement download or restore access at our discretion.

5. Orders

Placing an order through our website constitutes an offer to purchase. All orders are subject to acceptance by Attentra Studio.

We reserve the right to refuse, limit, or cancel any order at our discretion, including where we suspect:

fraud
unauthorized payment activity
resale activity
pricing or listing errors
abuse of promotional offers
violation of these Terms

If we cancel or modify an order after it has been placed, we will attempt to notify you using the contact information provided during checkout.

You are responsible for reviewing your order carefully before final submission.

6. Pricing, Payments, and Billing

All prices displayed on the website are listed in the currency shown at checkout unless otherwise stated. Prices may change at any time without notice.

Unless clearly stated otherwise, prices may not include:

shipping charges
taxes
customs duties
import charges
handling fees

You agree to provide valid, current, and complete billing and payment information. By submitting payment information, you confirm that you are authorized to use the selected payment method.

If a payment is declined, reversed, disputed, or flagged for suspected fraud, we may suspend order processing, cancel the transaction, or restrict future purchases.

We reserve the right to correct pricing errors, calculation mistakes, or listing inaccuracies at any time, including after an order has been submitted.

7. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

Attentra Studio is not responsible for delays caused by:

couriers or postal services
customs clearance
weather conditions
carrier disruptions
incorrect address information provided by the customer
events beyond our reasonable control

Risk of loss or damage passes to the customer upon delivery to the shipping address provided or upon transfer to the carrier, depending on applicable law and the nature of the transaction.

Customers are responsible for ensuring that shipping details are accurate at checkout.

Additional information regarding shipping, returns, and failed deliveries may be set out in our Shipping Policy or Refund Policy.

8. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Refund Policy.

By placing an order, you agree that eligibility for returns or refunds will be determined in accordance with that policy.

Where digital products are concerned, access or download may make the purchase non-refundable except where required by law.

9. Intellectual Property

All content on this website, including but not limited to:

text
product descriptions
logos
branding
graphics
designs
images
layouts
downloads
digital products
written materials
audio
video
site structure

is owned by or licensed to Attentra Studio and is protected by copyright, trademark, and other intellectual property laws.

You may use the website and its content only for personal, lawful, non-commercial purposes.

You may not, without prior written permission:

reproduce
republish
copy
distribute
sell
modify
exploit
scrape
mirror
store
create derivative works from

any part of the Services or its content.

Use of Attentra Studio branding, product names, written materials, or digital products without authorization is strictly prohibited.

10. User Content, Reviews, and Feedback

If you submit reviews, comments, suggestions, testimonials, ideas, or other materials to us, you grant Attentra Studio a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, adapt, publish, display, and distribute that content for business, promotional, editorial, or operational purposes.

By submitting content, you confirm that:

you own it or have the necessary rights to submit it
it does not infringe any third-party rights
it is not unlawful, abusive, misleading, defamatory, obscene, or fraudulent

We reserve the right, but not the obligation, to remove or refuse any submission at our discretion.

11. Prohibited Conduct

You may not use the Services:

for unlawful purposes
to commit fraud or deception
to infringe intellectual property rights
to upload malicious code or malware
to harass, threaten, abuse, or defame others
to interfere with the operation or security of the website
to scrape, mine, extract, or harvest data without permission
to use bots, automated tools, AI agents, crawlers, or scripts in a way that overloads, imitates, bypasses, or abuses the Services
to impersonate another person or entity
to submit false payment, shipping, or identity details
to engage in unauthorized resale of our products or digital goods

We may suspend, block, or terminate access to the Services at any time where we reasonably believe prohibited conduct has occurred.

12. Third-Party Services and Links

The Services may include links to third-party websites, tools, payment processors, apps, or embedded content. These are provided for convenience only.

We do not control and are not responsible for:

the content of third-party websites
third-party privacy practices
external services or applications
losses arising from your use of third-party platforms

Your use of third-party services is at your own risk and subject to their own terms and policies.

13. Shopify Platform Relationship

Attentra Studio operates its store using Shopify. Shopify provides the e-commerce infrastructure that enables our online store to function.

However, all purchases made through this store are transactions between you and Attentra Studio. Shopify is not responsible for the products, services, descriptions, order fulfillment, refunds, or customer interactions provided by Attentra Studio.

To the fullest extent permitted by law, you agree that any claims relating to purchases made from this store are to be directed to Attentra Studio and not to Shopify, except where Shopify is directly responsible under its own legal obligations.

14. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

By using the Services, you acknowledge that certain information may also be processed by Shopify and other service providers as necessary to operate the store, process payments, fulfill orders, prevent fraud, and improve functionality.

15. Disclaimer of Warranties

To the fullest extent permitted by law, the Services and all products and content made available through them are provided on an “as is” and “as available” basis.

Attentra Studio makes no guarantees, representations, or warranties, express or implied, regarding:

uninterrupted access
site availability
error-free operation
complete accuracy of content
suitability for a particular purpose
merchantability
non-infringement
compatibility with all devices or browsers

Nothing in these Terms excludes any legal rights that cannot be excluded under applicable consumer law.

16. Limitation of Liability

To the fullest extent permitted by law, Attentra Studio, its owner, operators, affiliates, contractors, licensors, service providers, and partners shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to:

use of the website
inability to use the website
delays or interruptions
data loss
loss of profits
loss of revenue
product misuse
reliance on content
errors in listings or pricing
unauthorized access
third-party service issues

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law and, where appropriate, to the amount actually paid by you for the product or service giving rise to the claim.

17. Indemnity

You agree to indemnify, defend, and hold harmless Attentra Studio and its affiliates, service providers, partners, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or related to:

your breach of these Terms
your misuse of the Services
your violation of any law or third-party rights
your content, submissions, or conduct
fraudulent or unauthorized activity connected to your account or order

18. Suspension and Termination

We reserve the right to suspend, restrict, or terminate access to the Services at any time, with or without notice, where we believe such action is necessary to protect the website, our business, other users, or our legal rights.

Termination of access does not affect any obligations or liabilities incurred before termination.

19. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales.

Any dispute or claim arising out of or relating to these Terms, the Services, or any purchase made through the website shall be subject to the jurisdiction of the courts of England and Wales, unless mandatory consumer protection law in your place of residence requires otherwise.

20. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain in full force and effect.

21. No Waiver

Our failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

22. Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund Policy, and any other policies posted on the website, constitute the entire agreement between you and Attentra Studio regarding your use of the Services.